Endelir is a business communication product developed and operated by MOSORB India LLP.
It is designed for businesses that use WhatsApp as an important customer communication channel and need a structured way for teams to manage conversations, leads, follow-ups and customer workflows.
Enquiries from advertising, a website button or a printed QR code arrive in one shared inbox, are assigned to a member of the team and are answered, with the surrounding customer context in the same place.
What Endelir does
Shared team inbox
Every conversation in one place, so two people never answer the same customer.
Assignment to an agent
A chat is handed to a person and stays theirs, with clear ownership across the team.
Automated first reply
An instant reply qualifies the enquiry, then hands over to a person when one is needed.
Message templates
Write and submit approved message templates from inside the workspace.
Source and response reporting
Which campaign brought the enquiry, how quickly it was answered and what came of it.
QR codes and click-to-chat
Codes and links on printed material, counters or invoices start a conversation in the inbox.
Campaigns to opted-in contacts
Approved messages to customers who agreed to hear from the business, with opt-outs honoured.
API access
An API so a CRM, website or billing system can start and read conversations.
Separate workspace per business
Each business gets its own workspace, with conversations encrypted at rest.
Platform notice
WhatsApp messaging, templates, business accounts and related capabilities are subject to the rules, eligibility requirements, pricing and technical systems of WhatsApp and Meta where applicable.
WhatsApp and Meta are trademarks of their respective owners. Endelir and MOSORB India LLP are independent from Meta and WhatsApp unless a formal relationship is explicitly stated.
Endelir is a business communication software product developed by MOSORB India LLP. Plans, features, pricing and commercial terms are published on the Endelir website, and the terms published there govern use of the service.